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Mike Fenocketti
Mike Fenocketti

Mike Fenocketti

operational excellence expert

Tag: balance

Posted on November 8, 2018May 18, 2019

Nikki said yes!!! Now, to kick off our wedding project…

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She said yes!!! I am excited for our future @writersblockisreal 😁😁💙💙 #love #inspiration #proposal

A post shared by Mike Fenocketti (@mikefenocketti) on Nov 8, 2018 at 7:17am PST

Posted on October 19, 2018May 18, 2019

Early start to our anniversary celebration at the KT Tunstall concert

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Part two of our anniversary date @writersblockisreal and I at the Great American Theater San Francisco for @kttunstall bringing the soulful rock

A post shared by Mike Fenocketti (@mikefenocketti) on Oct 19, 2018 at 11:15pm PDT

Posted on August 28, 2018May 18, 2019

We can move fast when all team members are aligned to the same goal

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#zendog walking in the morning 🐕🐕

A post shared by Mike Fenocketti (@mikefenocketti) on Aug 24, 2018 at 7:26am PDT

Posted on August 1, 2018May 18, 2019

Summer vacation with Nikki

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Outdoor dining and blue styling with @writersblockisreal #goblue

A post shared by Mike Fenocketti (@mikefenocketti) on Aug 1, 2018 at 6:57pm PDT

Posted on June 15, 2018May 18, 2019

Date night with Nikki

Having such a supportive partner inspires me to be a better leader

MIKE FENOCKETTI

operational excellence expert

#operationalexcellence
#customerexperience
#innovation
#strategy
#projectmanagement

Connect | LinkedIn | Instagram

My Projects

Simplifying communications for change management


I streamlined communications workflows and radically simplified the content of change initiatives to enable successful implementation.

Preparing a healthcare tech company for rapid growth


I restructured customer success and account management so the organization could scale up with the addition of new enterprise customers.

Creating the launch plan for a social impact startup


I developed the business plan, pitch deck, and cash flow projections for a new dual language immersion learning center that achieved full funding.

Redesigning operations to drive customer satisfaction


I realigned the sourcing, logistics, warehouse, facilities, program management and support teams of a 42-person division, to better serve customers and prepare for growth.

Delivering a fast and full shopping experience


I transformed the wholesale customer experience with better safety, speed, in-stocks and convenience.

Preparing a distribution network for transformation


I doubled direct-to-consumer distributions, and segmented a 250-node network to enable targeted investment to fuel future growth.

Writing inspiring strategic executive communications


I redesigned the quarterly reports to the Board of Directors, and helped create the four-year strategic plan.

Organizing a coalition to improve equity and excellence in education


I coordinated the efforts of 12 executives and 30 community based organizations, and drove the rollout of 8 early wins, 15 commitments and a draft policy document.

Transforming guest service


I managed a guest experience transformation for a multinational hospitality company from kickoff through initial testing, turning customer feedback and stakeholder insights into a scalable improvement initiative.

Speeding up financial reporting and driving sales productivity


I streamlined financial reporting workflows, and conducted detailed analyses of sales and asset productivity for a portfolio of businesses at a national industrial supply company.

Helping a global food tech company plan for future growth


I conducted market research and competitive analysis to develop the proposed marketing strategy for a new service offering.

Creating a strategy for K-12 standardized tests


I helped a multi-site charter school develop their strategy for standardized testing that aligned with their mission while reducing workload on students and teachers.

Projecting operating costs for a startup business


I analyzed the costs of a potential contract manufacturing program to support a go-to-market strategy for a sustainable food startup.

Streamlining customer support in the community


I helped a youth and family focused community center to redesign their workflows for front desk and support staff to better serve clients.

Scaling fresh grocery from 200 to 1,500 stores in 3 years


I improved perishable food quality and in-stocks to increase sales by $24 million, by rolling out 21 operating improvements for headquarters, distribution and retail, in an end-to-end perishable grocery transformation.


I built a high performance 23-person food safety and quality team across 4 warehouses.


I directed a food safety and supply chain excellence initiative that saved $35 million.

Improving the quality of the world’s top selling vehicle


I drove a Lean Variability Reduction Team to cut warranty by 60% and defects by 70%.


I saved $850,000 and cut defects 68% on two customer experience improvement projects to earn Six Sigma Black Belt Certification.

My Background

As a senior leader in store operations at Ross, I maximize store productivity by designing and implementing efficient workflows for stores to execute and intensive audits to help field leaders drive operational excellence in every store every day.

As COO of the Alameda County Community Food Bank, I led a $67 million wholesale and direct-to-consumer operation of 42 team members that distributed 30 million meals to 320,000 customers through 250 community based organizations.

As project director at the Oakland Unified School District, I organized a working coalition focused on breaking the cycle of inequity and creating excellence for all students.

As a senior leader in food operations at Target, I implemented best-in-class quality management systems and teams to help Target scale fresh grocery from 200 to 1,500 stores in 3 years.

Joining the Ford Truck product development team after college, I advanced through project management and continuous improvement roles and became an expert in Lean Six Sigma, adding financial and strategic acumen by earning my MBA degree while working full time.

Certified Project Management Professional (PMP)

Certified Six Sigma Black Belt by Ford Motor Company

Certified Process Professional Master by BP Group

MBA University of Michigan

BSME University of Notre Dame

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