Make big projects less scary by dividing them into several workstreams, each led by a subject matter expert

Visiting Jaleo, restaurant of my humanitarian hero Chef José Andrés

Chef José Andrés and his World Central Kitchen organization rapidly deploy after natural disasters to provide fresh, healthy meals to thousands. I am looking forward to learning more from his new book!

Gordon Ramsay sets the standard for Operational Excellence in restaurants

Perfect brand-culture alignment at Gordon’s Las Vegas restaurant: high quality, clean and flavorful experience. Denise Lee Yohn’s new book shows how brand-culture fusion delivers great customer experience at leading companies.